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Privacy Policy

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.

To send periodic emails

The email address you provide for order processing, will only be used to send you information and updates pertaining to your order or request.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order.

These security measures include: password protected directories and databases to safeguard your information, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely or PCI Scanning to actively protect our servers from hackers and other vulnerabilities.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Do we use cookies?

Yes - Cookies are small text files that a site or its service provider transfers to your computers' hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. Whilst cookies can be used to track a user's activities across several web sites, Tenant Network does not use any third party service that tracks a users' activity. The only third party service Tenant Network uses to gather anonymous user data is through the Google Analytics Service.

The Tenant Network site uses what is known as a server session cookie, this identifies the user to the web site to allow the web site to remember certain actions when moving from page to page. These actions are stored on the server and not the end user. In order to comply with the changes brought in by the EU Directive on Cookies and other technologies for storing information on 26th May 2011. Whilst we would encourage the user to allow cookies to be used in order to benefit from the features of the site, should the user wish they can turn off allowing cookies from the Tenant Network Site, however, this may interfere with the user's experience and some aspects of the site will not work.

We also use Google Analytics to monitor visitor numbers and certain other useful information which helps in the ongoing development of this site. Google Analytics also uses cookies to track your movement across the site. For more about what information Google Analytics gathers, please click here.

To find out more about the changes to cookies and their use on web sites, click here to visit the Information Commissioner's Office or click here to read the press release from the ICO.

In Windows 7 the cookie we create is stored in the following folder:
Users / ***User name*** / AppData / Roaming / Microsoft / Windows / Cookies / Low
***User Name*** indicates the user's name or profile when logged into Windows 7.

In Mac OSX Snow Leopard you can find cookies stored here:
***User Name*** / Libraries / Cookies / Cookies.plist

The cookie we create has a file name something like this - user@tenant-network[1].txt

For details about how to delete cookies, click here to visit the AboutCookies.org web site.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential in accordance with the Data Protection Act. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. Policy changes will apply only to information collected after the date of the change.

This policy was last modified on 01/03/2011

Privacy Policy Customer Pledge

We pledge to you, our customer, that we have made a dedicated effort to bring our privacy policy in line with the the following important privacy laws and initiatives:

Data Protection Act
Federal Trade Commission
Online Privacy Protection Act
Childrens Online Privacy Protection Act
Privacy Alliance

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